Finance

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FAQs

General

What is the sales tax rate in Layton City?
See current and historic sales tax rates at tax.utah.gov/sales/rates

Utilities

Where can I see my billing history and water usage history?
You are able to see this information through your online account on the City’s website or through the Layton City app. Paper bills are also sent each month to those who have not signed up for electronic billing.
Where can I log into my City account on the webpage and where can I download the Layton City app?
The following link will lead to the City webpage where one may register for an account. The Layton City app may be downloaded for Android or IOS. The same login information is used for each. There is a record of payments and usage for utilities as well.
https://www.laytoncity.org/secure1/
Should I monitor my water billing and usage?
Citizens can and should monitor their utility bills. This can be done by logging onto individual accounts through the City's website or through the Layton City app. If the bill does not seem consistent for your circumstances, (i.e. either high or low for a given month) please contact Utility Billing at 801-336-3860, as soon as something unusual is noticed.
What are water bills based on?
The bill is based on the number of gallons of water used from one meter reading to the next. Meters are read once a month on or about the same day every month for each household.
Is my water meter read an estimate?
Every meter is read every month. The City does not estimate reads on water meters, unless the meter is inaccessible due to snow or other obstruction. If the meter can't be read we use the base amount and make any adjustments on a following bill.
When is a late fee incurred on an account?

Water Bill Summary Timeline

Example:
Water UsageSept. 10 - Oct. 10
Bill DateOct. 31
Bill DueDec. 5

If a payment is not received by the due date, there is a $5 late payment fee and late notices are then mailed. Any account with an unpaid past due balance is subject to shut off on the fourth Tuesday of the month the bill was due.
Why does my bill seem high when I only watered half the month?

Water Bill Summary Timeline

Example:
Water UsageSept. 10 - Oct. 10
Bill DateOct. 31
Bill DueDec. 5

Please reference the above timeline. There is a lag time between the reading of the meter and sending out the utility bills. The actual dates the meter was read can be reviewed by logging into your account through the City website or the Layton City app.
What if I received a shut off notice in the mail?
The payment and the shut off notice may have crossed in the mail. To ensure there is not a problem please call our Utility Billing office at 801-336-3860.
Why did the City change the water rates?
As explained in the background information, the rate changes were enacted as a result of the Water Master Plan and Rate Study and to comply with State law. This study indicated that without a rate increase the system would not be sustainable financially or operationally.
Where can I find a breakdown of what the water funds are used for?
Citizens can review the water budget on page 3 of the adopted budget document on the City website.
https://www.laytoncity.org/pdf/Finance/Budget/Document/2020TentativeBudget.pdf
If the tiered pricing is a State mandate, how are other cities running on a flat rate pricing system?

Prior to October 2018, Layton City had flat rate pricing for excess consumption. In order to comply with (SB-28), from the 2016 Utah State Legislative session, the City adopted the statutory requirements.

If other similarly regulated water systems are still running under a flat rate pricing structure they are not in compliance with State law.

How was the base water usage of 1 - 6,999 determined?
Upon reviewing historical consumption rates it was determined the average household's indoor water use was less than 7,000 gallons per month.
I received a notification that water funds were being transferred to the General City Fund. What is this and why is it happening?
As part of its budget and notice process, the City has sent out a public notice informing the public that money is being transferred to the General Fund from the Water Fund. The amount transferred from the Water Fund to the General Fund is to reimburse the Water Fund’s overhead costs that were paid for by the General Fund. The City does not hire separate legal, financial, IT, human resource and planning personnel that work solely for the Water Fund. These individuals are paid out of the General Fund, and a percentage of their time is spent supporting water operations. The water utility is required to cover its share of these overhead costs. This is not abnormal and has been the case every year. These monies are a reimbursement to the General Fund. This is an accounting requirement to ensure that the water system is self-sustaining.
What can be done to absorb some of the billing increase?
As with all utilities, the City advises that citizens adjust their usage to help offset increasing costs.
What has the City done to communicate the rate increase to the public?
In the eight months leading up to the summer 2019 watering season, the City sent out two rate notices, published a Layton Today newspaper article, implemented an app for consumers to see bills and notifications, posted several times on social media, and held several budget meetings discussing the rate increases.
What if there is an issue or concern about water rates and usage that needs to be communicated to the City?

Citizens are invited to contact the Utility Billing office at 801-336-3860, about water rates, bills, consumption or with other questions and/or concerns. The City also responds to all web feedback submitted on the City website.

https://www.laytoncity.org/LC/City/Connect

Citizens are also invited to attend City Council meetings and address the Council directly during the citizens’ comments portion of the meeting and during pertinent public hearings.