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  Customer Service Survey
CUSTOMER SERVICE MISSION STATEMENT

Customer service is the reason for our existence as a city government. Our customers have the right to safety, respect, appropriate assistance, honesty, and competency.

We are a dedicated organization committed to enhancing the quality of life in Layton City by providing outstanding services in response to the needs of everyone who visits, works, and lives in our city.

 
Date Of Service:
Department that served you:
Who served you? (optional):
Was the person who served you knowledgeable?:
How long did you wait to be served?:
Please give a brief description of the service provided:
Please rate the following as to how the service was provided:
Professionalism:
Courteous Attitude:
Responsiveness:
Helpful:
Overall Rating:
If the person serving you was unable to address your concern or need, were you directed to the appropriate department? (optional):
Please share any additional comments and/or suggestions you may have (optional):
 
Should you wish to be contacted, please provide your name, address, phone number and email address and we will contact you as soon as possible.
The following is optional and not required to complete the customer service survey.
Name:
Address:
City/State/Zipcode:
Phone: (Ex. xxx-xxx-xxxx)
Email:
Enter the characters displayed in the image below and press the button to submit your survey.
 
Key:
NOTE: The feedback is checked during normal business hours. All concerns and comments are reviewed by the Administration Staff and forwarded to the appropriate Layton City department for response. Every effort will be made by department staff to respond to your comments in a timely manner.
Use of the feedback system to post advertisements is expressly forbidden. If your feedback contains any links to websites your feedback will not be accepted.


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