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The policy on animals in grocery stores

Article Published 05/16/2016

The only animals permitted to be inside a grocery store or restaurant in Utah are trained service animals, according to the Utah Department of Agriculture and Food.
This means that pets who are for the ”Provision of emotional support, well-being, comfort, or companionship” does not meet the ADA definition of a trained service animal. So, these animals are NOT legally allowed to be inside grocery stores or any food establishment.
(Purchasing special tags or pet vests on-line does not of itself qualify an animal to be a “service animal.”)
Service animals are “trained to do work or perform tasks for the benefit of an individual with a disability.”
Having a fraudulent service animal in a grocery store may tend to erode the rights and authenticity of legitimate people with disabilities who do have legitimate support animals.
Service animals must be under the control of their handlers and not in the grocery cart, where other customers are going to place their food items.
Under the handler’s control means that the service animal “shall have a harness, leash, or other tether” unless the handler is unable to use one of these devices due to their disability.
Store personnel “may ask an individual with a disability to remove a service animal from the premises if the animal is out of control and the animal’s handler does not take effective action to control it; or the animal is not housebroken.
In addition, a public accommodation shall not ask about the nature or extent of a person’s disability, but may make two inquiries to determine whether an animal qualifies as a service animal. A public accommodation may ask if the animal is required because of a disability and what work or task the animal has been trained to perform.