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Smart911 Program

What is Smart911?

Smart911 is a free service that allows residents to create a Safety Profile for their household that includes any information they want 9-1-1 to have in the event of an emergency. Then, when anyone in that household dials 9-1-1 from a phone associated with their Safety Profile, their profile is immediately displayed to the 9-1-1 call taker providing additional information that can be used to facilitate the proper response to the proper location. At a time when seconds count, being able to provide 9-1-1 with all details that could impact response the second an emergency call is placed could be the difference between life and death.

Where is Smart911 Available?

Smart911 is available in Layton, and hundreds of communities across the U.S. Layton is the first community in Utah to adopt the program.

Who can sign up for Smart911?

Anyone can register a Safety Profile. Some people that will find Smart911 especially valuable are families with children, elderly and seniors, those who are deaf, hard of hearing, or blind, families with autistic members, those with physical or developmental disabilities, people with allergies or other medical conditions, and pet owners.

How do I sign up? Does it cost anything?

Visit http://www.smart911.com to set up a Safety Profile. The service is free to residents. The process is easy, and only takes a few minutes. Registration includes filling out a form on the website and validating each phone on the Safety Profile with a text message or phone call. Information in the Safety Profile can be updated by you at any time.

Is my information private and secure? Will it be used for anything else?

Yes. Your privacy is important to us. Your information is made available ONLY to 9-1-1 call takers and responders ONLY in the event you call 9-1-1. Smart911 utilizes the highest standards in physical and computer security technologies and conducts regular audits to ensure all information held in Smart911 is kept secure. Smart911 does not sell or share information from the Safety Profile with any other party.

What kind of phones can I register?

All phone types including land line, cell, and VoIP can use Smart911. Calls placed from any phone associated with the Smart911 Safety Profile will display your information to the 9-1-1 call taker.

What can I do if I have other questions?

Visit http://www.smart911.com for more frequently asked questions, contact Karl Kuehn at Layton Police, 801-336-3507, or email kkuehn@laytoncity.org

 
 
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