CUSTOMER SERVICE MISSION STATEMENT

Customer service is the reason for our existence as a city government. Our customers have the right to safety, respect, appropriate assistance, honesty, and competency.

We are a dedicated organization committed to enhancing the quality of life in Layton City by providing outstanding services in response to the needs of everyone who visits, works, and lives in our city.

Date Of Service:
Department that served you:	Administration Amphitheater Community Development Finance Fire Heritage Museum Legal Management Services Parks & Recreation Police Public Works Surf 'n Swim
Who served you? (optional):
Was the person who served you knowledgeable?:	YesNo
How long did you wait to be served?:
Please give a brief description of the service provided:
Please rate the following as to how the service was provided:
Professionalism:	ExcellentVery GoodGoodFairPoor
Courteous Attitude:	ExcellentVery GoodGoodFairPoor
Responsiveness:	ExcellentVery GoodGoodFairPoor
Helpful:	ExcellentVery GoodGoodFairPoor
Overall Rating:	ExcellentVery GoodGoodFairPoor
If the person serving you was unable to address your concern or need, were you directed to the appropriate department? (optional):	YesNo
Please share any additional comments and/or suggestions you may have (optional):
Key:
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Should you wish to be contacted, please provide your name, address, phone number and email address and we will contact you as soon as possible. The following is optional and not required to complete the customer service survey.
Name:
Address:
City/State/Zipcode:
Phone:	(Ex. xxx-xxx-xxxx)
Email:
All concerns and comments submitted to Layton City are reviewed by the Customer Service Coordinator and forwarded to the appropriate city department for response. We will make every attempt possible to respond to your comments within a timely manner.